Integration Guide
BigCommerce Dynamics 365 Business Central Integration
Connect BigCommerce to Microsoft Dynamics 365 Business Central with SyncTools. Automate the sync of BigCommerce sales, refunds, fees, and payout data into Business Central — accurate eCommerce accounting for mid-market merchants using Microsoft ERP.
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BigCommerce Dynamics 365 Business Central Integration: Automated eCommerce Accounting for Microsoft ERP
BigCommerce merchants running Dynamics 365 Business Central face a common finance challenge: payout deposits from BigCommerce bundle sales, refunds, gateway fees, and shipping into a single bank line — and posting that correctly into Business Central’s G/L structure, with proper VAT groups and dimension assignments, requires expertise in both platforms.
TL;DR: SyncTools connects BigCommerce to Dynamics 365 Business Central — mapping sales, refunds, gateway fees, and payouts to the correct G/L accounts, VAT posting groups, and dimensions automatically. Individual or summarized sync supported; sandbox testing available before go-live. Free 30-day trial.
SyncTools automates that entire translation, connecting BigCommerce to Dynamics 365 Business Central and posting structured transactions that fit cleanly into your Microsoft ERP without manual rework.
The BigCommerce Accounting Problem for Business Central Users
Each BigCommerce payout period combines gross sales from multiple orders, offset by payment gateway fees, partial refunds, and shipping income. Without an automated connector, your finance team must:
- Export BigCommerce transaction reports
- Parse and categorize each transaction type manually
- Post individual journal entries or invoices to Business Central
- Reconcile the net bank deposit to those posted entries
SyncTools replaces that entire manual process with a configurable, scheduled pipeline that runs automatically.
What SyncTools Syncs from BigCommerce to Dynamics 365 Business Central
- Sales invoices — individual BigCommerce orders or daily/weekly summaries mapped to Business Central G/L accounts
- Customer records — BigCommerce customers matched or created in Business Central
- Credit memos — BigCommerce refunds as Business Central credit memos linked to the original transaction
- Vendor invoices — payment gateway processing fees as Business Central purchase invoices
- Shipping income — separated from product revenue in your Business Central G/L
- VAT / sales tax — mapped to correct Business Central VAT posting groups for accurate tax returns
- Bank payment entries — payout deposit records for Business Central bank reconciliation
- COGS — cost-of-goods synced for gross margin visibility in Business Central P&L
- Dimension assignments — sales channel, store, and product category mapped to Business Central dimensions
Setting Up the BigCommerce Dynamics 365 Business Central Integration
Step 1: Connect BigCommerce Authorize SyncTools via the BigCommerce API. SyncTools requests read-only access to your orders, customers, and transaction data.
Step 2: Connect Dynamics 365 Business Central Link SyncTools to your Business Central environment. Provide API credentials and select the company you want to post transactions to.
Step 3: Map G/L accounts and VAT posting groups Map BigCommerce revenue, fee, tax, and shipping categories to the correct Business Central G/L accounts and VAT posting groups. Configure dimension assignments for channel and store reporting.
Step 4: Choose sync mode and go live Select individual order sync or summarized journal entry sync. Set your sync frequency and enable the integration. SyncTools runs automatically and emails a sync report after each run.
BigCommerce Business Central Integration: Feature Comparison
| Feature | Included |
|---|---|
| Sales invoice creation | Yes |
| Customer record sync | Yes |
| Credit memo / refund sync | Yes |
| Payment gateway fee categorization | Yes |
| Shipping income separation | Yes |
| VAT / GST / sales tax mapping | Yes |
| COGS sync | Yes (Standard plan+) |
| Summarized sales sync | Yes |
| Individual order sync | Yes |
| Business Central dimension assignment | Yes |
| Multi-currency support | Yes |
| Sandbox testing support | Yes |
| Historical data backfill | Up to 24 months |
| Sync frequency | Daily / weekly / on-demand |
Why Business Central Users Choose SyncTools for BigCommerce
Dynamics 365 Business Central is a structured ERP — posting the wrong record types or skipping VAT posting group assignments creates compliance issues that are difficult to clean up. SyncTools is built to respect Business Central’s data model, posting the correct record types for each BigCommerce transaction type and mapping to your specific G/L and dimension structure.
The result is a Business Central P&L that accurately reflects BigCommerce profitability, a VAT return correct on first draft, and a month-end close that doesn’t require a dedicated eCommerce reconciliation session.
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Related integrations:
- BigCommerce Xero Integration — for BigCommerce merchants using Xero
- BigCommerce NetSuite Integration — for BigCommerce merchants using NetSuite
- Shopify Dynamics 365 Business Central Integration — for Shopify sellers using Business Central
Related guides:
- BigCommerce QuickBooks Integration Guide — eCommerce accounting automation for BigCommerce stores
- Accounting Challenges in eCommerce Business
FAQ: BigCommerce + Dynamics 365 Business Central Integration
How does SyncTools connect BigCommerce to Dynamics 365 Business Central?
SyncTools connects to your BigCommerce store via the BigCommerce API and posts structured records to Dynamics 365 Business Central — including sales invoices, credit memos for refunds, vendor invoices for gateway fees, and bank payment entries for payout settlements.
Does SyncTools support summarized and individual order sync to Business Central?
Yes. SyncTools supports both modes: individual order sync (one Business Central invoice per BigCommerce order) for granular reporting, or summarized sync (one journal entry per day, week, or period) for high-volume stores that prefer a leaner Business Central transaction feed.
Can SyncTools map BigCommerce payment fees to Business Central expense accounts?
Yes. SyncTools maps BigCommerce payment gateway fees to dedicated Business Central G/L expense accounts, keeping your revenue and processing cost accounts clean and providing accurate net margin reporting.
How does SyncTools handle VAT and sales tax for Business Central?
SyncTools maps BigCommerce-collected VAT and sales tax to the correct Business Central VAT posting groups, supporting UK, EU, US, and other tax regimes for accurate tax return preparation.
Does SyncTools support Business Central dimensions for BigCommerce sales?
Yes. SyncTools can assign Business Central dimensions — such as sales channel, product category, or store — to BigCommerce transactions, enabling detailed segment reporting within Business Central.
Can I test the integration with a Business Central sandbox?
Yes. You can connect SyncTools to a Dynamics 365 Business Central sandbox environment to validate your account mappings and sync configuration before enabling it on your live company.
Is there a free trial for the BigCommerce Dynamics 365 Business Central integration?
Yes. SyncTools offers a 30-day free trial with no credit card required. Connect BigCommerce and Business Central, run a test sync, and verify your data before subscribing.
How to Connect BigCommerce to Dynamics 365 Business Central in 5 Steps
Connecting BigCommerce to Dynamics 365 Business Central with SyncTools takes under 20 minutes and requires no developer access.
Step 1 — Install SyncTools from the BigCommerce App Marketplace Go to your BigCommerce control panel > Apps > Marketplace, search for SyncTools, and install it. Grant the required permissions so SyncTools can read your BigCommerce orders, products, and transaction data.
Step 2 — Connect your Dynamics 365 Business Central account In SyncTools, navigate to Accounting System and select Dynamics 365 Business Central. Authorise SyncTools via the Microsoft OAuth flow. SyncTools reads your chart of accounts, dimensions, and posting groups.
Step 3 — Map BigCommerce transaction types to Dynamics 365 accounts Assign each BigCommerce transaction type — gross sales, gateway fees, shipping collected, discounts, refunds, and taxes — to the correct Dynamics 365 account. SyncTools pre-fills a recommended account mapping.
Step 4 — Choose your sync mode Select summarized sync (daily journal entries — ideal for high-volume stores) or individual sync (one record per order — best for detailed reporting). Both modes produce a bank deposit that reconciles in one click.
Step 5 — Run your first sync and verify Click Sync Now. BigCommerce data posts to Dynamics 365 Business Central automatically. Check the SyncTools sync log and verify that the posted entries appear correctly in Dynamics 365 Business Central with the right account mapping.
Further Reading
- BigCommerce Accounting Guide — bookkeeping fundamentals every BigCommerce seller needs
- BigCommerce QuickBooks Integration — step-by-step walkthrough for connecting BigCommerce to QuickBooks Online
- Multi-Channel Inventory Accounting — COGS tracking, channel-level P&L, and inventory valuation
- eCommerce Bookkeeping Fundamentals — chart of accounts setup and reconciliation principles
Ready to automate your accounting sync?
30-day free trial. No credit card required. All features included.